When ordering your discount blinds remember that each one is individually manufactured for each window using your measurements and options. For this reason, we can only accept returns on discount blinds that are incorrectly filled by the manufacturer or that are defective. If there is a defective product the manufacturer will repair or replace the product at no charge. Because of the speed in which your discount blinds order is processed and products are manufactured, there are no cancellations. We realize that mistakes may occur and if you make a mistake in measuring or ordering, please contact customer service at our toll free number 1-866-549-LESS (5377). Depending on the type of error, you may return the discount blinds to the factory for alterations.